Xfinity peacock offer not working.

I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Aug 13, 2023 · 1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store. When I clicked the link in xfinity assistant it took me to peacock. I signed in and all seemed good. But when I closed the app and tried to open it again it said I do not have a current subscription. It gives me two paid options to choose. Peacock says it’s an Xfinity issue and I do not have a current subscription.Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box. Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock subscription, you’ll see: The recurring price. The renewal date.

Tech. Peacock. Xfinity Flex and X1 customers will no longer be able to access Peacock Premium for free, but the offer is available for other Xfinity subscribers.- The To: address is not mine. It must be Bcc'ed to a long list of others, including mine. - It does not address me by my name, just "Dear ...

Comcast NOW is available in two flavors: 100 Mbps for downloads and 11 Mbps for uploads, priced at $30 per month, or 200 Mbps for downloads and 11 Mbps for …

Beginning in mid-July, the price for Peacock Premium (with ads) will increase by $2 to $7.99 per month and Peacock Premium Plus (mostly ad-free) is also going up …Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.I received an email stating because I have gigabit internet, that I would be able to get Peacock Premium until June 25, 2025. It stated more information would be emailed, but that was the only communication sent. All online directions say to activate Peacock Premium under our Xfinity account page. There is no offer or mention of activating Peacock.One obvious issue is that the Xfinity Rewards page does not include a Peacock redemption link, or even mention that Peacock is part of the Rewards …Hi there, @Jason_r21 Thank you so much for the time you are taking out of your day to reach out to us regarding not being able to redeem the Peacock offer. We do have engineers who are working on this as we speak with many customers reporting back that they are now able to access and redeem the Peacock offer.

For eligible Xfinity customers, you can link your Xfinity account to your Peacock account through the Peacock application on your X1 or Flex device. Just launch the Peacock application on your device, then either create your brand-new Peacock account or log in to a pre-existing Peacock account to link your Xfinity account.

That is not correct, and I definitely apologize for that information, but Peacock is our own app created and managed by Comcast/Xfinity! We are aware of a known issue as mentioned that our engineers are currently working to resolve these issues to ensure all customers that are eligible are able to redeem their offers!

In today’s fast-paced world, staying connected is crucial for productivity. Whether you’re a remote worker, a student, or simply someone who needs to access the internet on the go,...I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3.Aug 8, 2023 · I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3. The standard Xfinity/Peacock offer expired on the 26th, so you'll need to reactivate the new offer (the service rep did that for me, not sure what the other options are). ... I got mine to work by canceling the membership in xfinity double check the email attached to xfinity and resigning up using the xfinity again and my other devices used my ...To access Peacock on X1, Xumo Stream Box, or Flex, you’ll need: An eligible X1 TV Box (RNG150 and PaceXG1v1 models aren’t eligible), Xumo Stream Box, or Flex streaming TV Box. Xfinity Internet (any level). An email address for signing up. Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device.

After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Everyone has seen that on their bill for the past few weeks. You need to wait for the elusive banner that links you to the Peacock website to actually activate the offer. Then, when you view your Peacock account (not your Xfinity account), it will show the premium subscription there. And you will be able to view all content.1.3K Messages. 5 months ago. Hello, @user_spw870. Thanks for posting on our community forum for assistance with your Peacock Premium reward redemption. If …Xfinity - Home of the 10G NetworkBelow that is information about the Peacock Premium offer and ways to redeem. The Get This Reward button is black and at the very bottom. Click Done. Screenshot. On the right-hand side it says, Entertainment. Get Peacock Premium at no extra cost. Below that is information about the Peacock Premium offer and confirmation the offer is being prepared.As a guide, the cheapest Peacock Premium package is $5.99 per month, rising to $7.99 in July, with Netflix Basic with Ads priced at $6.99 and Apple TV+ for $9.99. …Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.

Two paid tiers are available: ad-based Peacock Premium, at $6 a month; and Premium Plus, the ad-free version that costs $12 monthly. However, if you receive certain Xfinity internet services or ...

Go to the Entertainment Management page on xfinity.com. Note: Make sure you’re signed in to your Xfinity account using your Xfinity ID and password. From this page, click on the Peacock tile. Click the Premium Plus tile, then click Update Cart. Review the changes to your account and terms and conditions. Click the checkbox to approve, then ...1K Messages. @mando0823, we’re aware some Xfinity Rewards, NOW TV and Gig customers are having difficulty activating their Peacock account. Please know we’re working to resolve this issue as quickly as possible. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Dedicated help portal to address any issues with device setup, account settings, bills & payments, technical issues, vouchers & offers. I received an email saying that Peacock Premium would no longer be offered for free via XFinity, but because I have the highest tier internet, I would receive 2 additional years at no cost. Unfortunately, my Peacock account says that I do not have Premium. It was fine yesterday. I did find this article that says: Jul 19, 2023 ... Xfinity is aware of the issue where the free Peacock Premium offer is not working or activating for several users (workaround inside).When I contacted Xfinity, the agent kept saying if I wanted ad-free I would have to pay for it. I kept emphasizing the fact that there are three tiers: 1) Peacock Free - limited selection; 2) Peacock Premium - access to entire library with ads (4.99 per month); 3) Peacock Premium Ad-Free - access to entire library with no ads ($9.99 per month).

Later this month, Comcast will introduce a new streaming bundle for Xfinity internet customers. The bundle will include Peacock, Netflix, and Apple TV+.

Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing.

Jan 29, 2024 · But when I try to load Peacock via my flex box, I get the option to subscribe to Premium, not that I have it. Logging out, Logging into my account shows no difference. No way to see how to activate it. (activating it via the web tells me it is activated). Followed the instructions to a tee, no difference... no offer code or anything visible. Jul 2, 2023 ... $2.99 Peacock Offer ... I received an email that stated "If you re-subscribe through Xfinity before August 25, 2023, you'll receive Peacock ...If you’re a Comcast email user and suddenly find yourself unable to access your account or experience any other issues, you’re not alone. Comcast email issues can be frustrating, b...For eligible Xfinity customers, you can link your Xfinity account to your Peacock account through the Peacock application on your X1 or Flex device. Just launch the Peacock application on your device, then either create your brand-new Peacock account or log in to a pre-existing Peacock account to link your Xfinity account. At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ... Get Peacock Premium for only $5.99 $1.99/mo. for 12 months. Annual student verification required. $5.99/mo. or then-current retail price (+tax) after offer ends. Cancel anytime. Existing Peacock subscribers may need to take additional steps to redeem. Eligibility restrictions and terms apply: Offer Terms.Still shows "not currently subscribed". And the Peacock website is still only offering the $2.99/mo Xfinity customer deal, instead of giving the 2-years free deal. And still no banner on the Xfinity account page, or the Xfinity Assistant page. Will continue waiting for an official fix. 10 months ago.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itJan 29, 2024 ... We want to ensure you are both able to activate this to enjoy! After redeeming the offer, did you utilize the Xfinity Assistant or our ... The standard Xfinity/Peacock offer expired on the 26th, so you'll need to reactivate the new offer (the service rep did that for me, not sure what the other options are). But here's the rub: you cannot add Plus on top of this offer . Instagram:https://instagram. piggly wiggly plymouthlowes rolling meadowsmillionaire club scratch offkitv island news Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.Beginning in mid-July, the price for Peacock Premium (with ads) will increase by $2 to $7.99 per month and Peacock Premium Plus (mostly ad-free) is also going up … twinned spellmens religious tattoos NOW TV is an Internet delivered service that requires Xfinity Internet and will count against any Xfinity data plan, if applicable. It does not require a TV box. Peacock offer (currently $5.99/mo. value) valid for so long as you subscribe to NOW TV. Activation of a Peacock account is required for new subscribers. dave chappelle and elaine chappelle marriage date Get Peacock Premium for only $5.99 $1.99/mo. for 12 months. Annual student verification required. $5.99/mo. or then-current retail price (+tax) after offer ends. Cancel anytime. Existing Peacock subscribers may need to take additional steps to redeem. Eligibility restrictions and terms apply: Offer Terms.Well, I do/did not - had peacock premium from xfinity and paid $5/month for ad-free, but they read it as premium plus on the account and xfinity only offers premium. That has got to be my problem! However, there was no place to cancel ad-free, so peacock did, but guess what -it DID NOT WORK!